Frequently Asked Questions

RID® Product Calculator Tool FAQs

  • Why do I need a RID® Product Calculator?

    The amount of RID® Lice Killing Shampoo needed varies depending on hair length and how many individuals you are treating. The calculator will tell you how much product to buy.

  • I accidentally entered the wrong number of people needing treatment into the Product Calculator. How do I get the correct results?

    If, at any point, you have incorrectly entered information, simply hit the BACK button to go to the previous page and re-enter your information correctly.

  • The RESULTS page of the RID® Product Calculator mention the use of a hair conditioner as an additional comb-out product. Why doesn’t the RID® Product Calculator mention the RID® Comb-Out Spray specifically?

    While the RID® Lice Treatment Complete kit includes RID® Lice & Egg Comb-out Spray, the comb-out spray is not sold separately at this time. If you require additional product to assist with detangling during a comb-out session, a regular hair conditioner can be used.